03 6330 3717

McDer­motts Trav­el Club

How to Book

Pay­ments

All prices are in Aus­tralian dol­lars. We accept cash, cheque, EFT­POS, cred­it card and bank transfer.

Day Tours
Pay­ment is due at book­ing or no lat­er than 14 days before departure.

Mul­ti-Day Tours

  • $250 non-refund­able deposit at booking.
  • 30% progress pay­ment due 180 days before departure.
  • Full bal­ance due 60 days before departure.
  • A com­plet­ed book­ing form must be returned with­in 14 days of booking.

For book­ings made with­in these pay­ment time­frames, the amount payable will depend on the book­ing date. Uncon­firmed places may be offered to wait­list­ed guests.

Can­cel­la­tions & Refunds

Day Tours

  • 14 or more days before depar­ture: $49 admin­is­tra­tion fee; remain­ing funds may be refund­ed, cred­it­ed or trans­ferred, sub­ject to third-par­ty fees.
  • With­in 14 days of depar­ture, includ­ing no-shows: no refund.

Mul­ti-Day Tours

  • More than 60 days before depar­ture: refund less a $99 admin­is­tra­tion fee.
  • 31 – 60 days before depar­ture: $500 can­cel­la­tion fee.
  • 30 days or less before depar­ture: no refund.

Unused tour com­po­nents are non-refund­able. Please con­tact us as soon as pos­si­ble if your trav­el plans change. Can­cel­la­tion terms are sub­ject to applic­a­ble con­sumer law.

Tour Changes & Cancellations

Tours are sub­ject to min­i­mum pas­sen­ger num­bers. If we can­cel a tour due to insuf­fi­cient num­bers, you may choose a refund of pay­ments made or to reschedule.

Itin­er­aries may change due to weath­er, avail­abil­i­ty or unfore­seen cir­cum­stances. We will make rea­son­able efforts to pro­vide an equiv­a­lent alternative.

Tour Fares

Fares are per per­son and gen­er­al­ly based on twin-share accom­mo­da­tion. Sin­gle sup­ple­ments may apply. Inclu­sions are list­ed in each tour itin­er­ary and may include coach trav­el, crew ser­vices, accom­mo­da­tion, entry fees and spec­i­fied meals.

Fares may change with­out notice. Once full pay­ment is received, your fare is secured, sub­ject to any changes or charges aris­ing from third-par­ty sup­pli­ers. Third-par­ty sup­pli­ers may apply their own terms and fees.

Trav­el Insurance

Com­pre­hen­sive trav­el insur­ance is strong­ly rec­om­mend­ed. Guests should ensure their pol­i­cy pro­vides suit­able cov­er for can­cel­la­tions, med­ical expens­es, per­son­al belong­ings and emergencies.

Home Pick-Up

Home pick-up is avail­able in select­ed Launce­s­ton and West Tamar areas and depends on the tour and pas­sen­ger num­bers. Pick-up times and loca­tions will be con­firmed before depar­ture. Guests out­side the ser­vice area may need to meet at the Legana depot or anoth­er agreed location.

Guest Respon­si­bil­i­ties & Participation

Guests must fol­low rea­son­able direc­tions from tour rep­re­sen­ta­tives and behave respect­ful­ly towards oth­er guests, crew and the envi­ron­ment. Guests are respon­si­ble for their lug­gage, trav­el doc­u­ments and assess­ing their suit­abil­i­ty for tour activities.

Please dis­close rel­e­vant med­ical con­di­tions, aller­gies, dietary require­ments, dis­abil­i­ties or oth­er spe­cial require­ments when book­ing. We will make rea­son­able efforts to accom­mo­date requests but can­not guar­an­tee all needs can be met.

McDer­motts Coach­es may refuse or dis­con­tin­ue par­tic­i­pa­tion where safe­ty or behav­iour is a con­cern, sub­ject to applic­a­ble law.

Lia­bil­i­ty

Third-par­ty sup­pli­ers oper­ate inde­pen­dent­ly and may be respon­si­ble for their own ser­vices. Noth­ing in these Terms & Con­di­tions excludes or lim­its rights avail­able under Aus­tralian Con­sumer Law.

Pho­tog­ra­phy & Video

Pho­tos or videos may be tak­en dur­ing tours for pro­mo­tion­al pur­pos­es. Please advise a McDer­motts Coach­es rep­re­sen­ta­tive if you do not wish to be included.

Accep­tance of Terms

By sign­ing your book­ing form, you con­firm that you have read, under­stood and accept­ed these Terms & Conditions.