McDermotts Coaches — CHARTER TERMS AND CONDITIONS
All Bookings for charter services with McDermotts are made subject to the following terms and conditions. By confirming your booking, you confirm to us your acceptance of these terms & conditions.
1.1 “Booking” means reservation by us of a time, date and price for the services that has been or to be confirmed by us in writing.
1.2 “Business Day” means a day which is not a Saturday, Sunday or a public holiday in Tasmania
1.3 “Passenger” means all persons to be carried as part of the services provided to you.
1.3 “Price” means the fee quoted for the services.
1.4 “Quote” means a price provided to you by us for the provision of a requested service.
1.5 “Services” means provision by us of any chartered transport services.
1.6 “Destination” means any attraction, activity or destination or supplier of attraction, activity or destination.
1.7 “Travel Date” means the date the services are to be provided under the booking.
1.7 “us”, “we”, “our”, means McDermotts Coaches, our drivers, employees, contractors and assigns.
1.8 “Vehicle” means coach used for provision of the services.
2.1. Where we have provided you with a quote for services (via our website, email or other means) the prices provided in the quote are current at the time of quotation and may be subject to change prior to confirmation of your booking.
2.2. All quotes provided by us are subject to availability at the time of booking.
2.3. All prices quoted by us include GST.
2.4. If at any time before the travel date, any applicable airport charges, road tolls, entry fees or parking charges increase, we reserve the right to pass on the increases to you.
3. Changes to your Booking
3.1. Any changes to your booking will be accepted by us subject to availability. McDermotts Coaches reserves the right to charge an amendment fee in respect of any change to your booking within 30 days of travel and in addition to any other applicable charges in relation to the amendment.
3.2. If your booking does not run to schedule and the services provided are extended in duration from those arranged in the booking you may be asked to pay an additional fee.
Should you cancel your booking the following rules will apply:
4.1. If your booking is cancelled outside 30 days of the travel date no cancellation fee is payable.
4.2. If your booking is cancelled within the 30 days prior to the travel date the cancellation fee payable will be 10% of the net value of the booking.
4.3. If your booking is cancelled within 48 hours, the cancellation fee payable will be 50% or at the discretion of McDermotts Coaches.
4.4. In addition to any cancellation fee payable under clauses 4.1 to 4.3 you will be responsible for payment of any charges levied by a destination in respect of the cancelled booking.
4.5. McDermotts Coaches may cancel the booking due to an event of Force Majeure or if in our reasonable opinion it is not possible to perform the services through no fault of ours.
5.1. Payment can be made by Cash, Credit Card or Direct Debit to our bank account. A deposit of 10% is required to secure your booking. Final payment must be completed and received fourteen  days prior to the travel date. Our bank account details will be provided by email or on an invoice if requested by receipt of a purchase order.
5.1.1. Payments by Cash can be made at our depot at 35 Legana Park Drive, Legana Tasmania.
6.1. McDermott’s Coaches has no liability for any act, omission, or default, whether negligent or otherwise of any destination or third party.
6.2. McDermott’s Coaches will not be liable for loss or damages arising out of the delay in departure or delay of services.
6.3 If your tour does not run to schedule as a result of a third-party service provider, airline delay or similar and extended hours are required as a result of the delay, additional fees may be charged to cover any additional hours necessary to meet itinerary requirements.
7.1. McDermotts Coaches will endeavour to depart at the times agreed with you and it is your responsibility to account for all passengers at these times. We will not accept any responsibility for any losses incurred by passengers who fail to follow your instructions. The hours agreed for your coach hire booking must be observed (other than in the case of serious emergency or diversion) so that current regulations governing driver’s hours and rest periods may be complied with.
7.2 McDermott’s Coaches will at the time of confirming your booking confirm the seating capacity of the vehicle to be supplied. No more than the maximum number of passengers indicated may be carried on each vehicle.
7.3 Whilst very effort shall be made to supply a McDermott’s Coaches vehicle sometimes such vehicles become unavoidably unavailable. In such cases, we shall supply the highest standard of vehicle available to us at the time, including those of other operators, for all or part of the hire. We reserve the right to provide a larger vehicle than that specified at no extra charge.
8. Passenger Behaviour
8.1. As per the Tasmania Road Safety Act Part 2 Section 7.3 NO ALCOHOL is to be consumed on board any vehicles. No person shall, in a motor vehicle that is in motion, consume any intoxicating liquor. We reserve the right to refuse entry by any passenger to the vehicles, if we believe the passenger is intoxicated (whether by drugs or alcohol) to such a level that they may pose a threat to themselves, to others or to our property or the property of other passengers.
8.2. Any additional costs incurred by you or by us by virtue of clauses 8.1 8.2 will be borne by you.
8.3. Passengers must wear seatbelts and remain seated when coaches are moving.
9. Damage to the Vehicles
9.1. Cleaning fee — A cleaning fee with a minimum of $250 per vehicle may be charged where a vehicle is left unreasonably soiled after your service.
9.2. Damage Caused cost — You are responsible for any costs incurred by us in respect of any damage caused by passengers on your service to a vehicle. Any damage caused to the interior fittings and fixtures, windows, and facilities (fire extinguishers, emergency hammers & exits) during the service will be charged to you at the cost of replacement or repair.
10. Lost Property
10.1 All lost property will be returned to McDermott’s Coaches depot and kept in Lost & Found. All lost property can be collected from the depot at 35 Legana Park Drive, Legana by arrangement with management.
11.1 McDermott’s will not be held liable for loss or damage to any lost property which has been lost during the duration of the charter.
COVID-19 SAFETY AGREEMENT
McDermott’s Coaches are a COVID Ready accredited tourism and transport business and hold the necessary accreditation that identifies the business as part of Australia’s trusted Tourism Trade Checklist and represents business trade compliance for Safe Travels branding within the Australian tourism industry and the relevant state body.
As the result of outbreak of COVID-19, McDermott’s Coaches are undertaking everything possible to protect clients and our staff. McDermotts have developed a Covid-19 Safety Plan under the guidelines of Worksafe Tasmania and to this extent, McDermotts will be following the Tasmanian Government Public Health Direction in relation to regulations surrounding commercial transport travel. Copies of our Worksafe Plan can be seen on request but please see below a brief overview.
We ask that you advise your tour passengers they should not travel if they are unwell or experiencing symptoms of COVID-19 which include fever, fatigue, dry cough, and difficulty breathing.
McDermott’s Coaches are following these procedures to prevent the spread of the Coronavirus (COVID-19) and all tour passengers will be advised with regards the details of the Covid-19 Safety Plan upon commencement of each tour.
McDermott’ Coaches are happy to comply with any additional Covid-19 safety requirements you may have however the costs incurred by these extended measures will need to be met by you.
We ask that by accepting our terms and conditions when booking, you acknowledge and agree that McDermott’s Coaches have developed a suitable workplace safety plan around Covid-19 and therefore will do everything possible to mitigate any risk and that you agree that McDermott’s Coaches will not be liable for the unintentional exposure or harm due to COVID-19.