Public Tours - Terms and Conditions

TERMS AND CONDTIONS

Fares are in Aus­tralian dol­lars, include GST (Goods and Ser­vices Tax) and are sub­ject to change with­out notice.

Gen­er­al

• Tas­man­ian State Law require all pas­sen­gers to wear seat belts in all vehicles.

• McDer­mot­t’s Coach Group reserves the right to mod­i­fy routes, sched­ules, and dates, or to can­cel or delay depar­tures due to inclement weath­er or oth­er unfore­seen cir­cum­stances that may affect any tour or trans­fer. Refunds are at the dis­cre­tion of the tour provider.

• No tours or trans­fers oper­ate on Christ­mas Day. 

Can­cel­la­tion Policy

• A 100% can­cel­la­tion fee applies to tours or trans­fers can­celled with­in 24 hours of depar­ture. How­ev­er, if notice of can­cel­la­tion is giv­en and the tour is re-booked, no can­cel­la­tion fee will be charged.

• A 10% can­cel­la­tion fee applies to a tour or trans­fer can­celled more than 24 hours before departure.

Hik­ing Tours

• Hik­ing tours require par­tic­i­pants to be in good phys­i­cal health. While McDer­motts Coach Group will take all rea­son­able care to ensure par­tic­i­pants under­stand the nature and demands of the tours, it is the par­tic­i­pants respon­si­bil­i­ty to declare that they are in good health and phys­i­cal­ly capa­ble of par­tic­i­pat­ing in the activity.

• A good lev­el of fit­ness is required to com­plete the tours for the par­tic­i­pants own safe­ty. It is at the dis­cre­tion of the tour guide to deny a pas­sen­ger par­tic­i­pa­tion due to the phys­i­cal demands of the walks. 

• Appro­pri­ate cloth­ing, footwear, and wet weath­er cloth­ing for the weath­er con­di­tions at the time of the tour are nec­es­sary. It is your respon­si­bil­i­ty to ensure that you abide by this pri­or to the tour commencing.

• Dove Lake is not­ed as a Grade 3 for hik­ing, should a pas­sen­ger be deemed unsuit­able to com­plete the walk by the tour guide, they will be able to par­tic­i­pate in the Park Explor­er Day Tour that has the same tour oper­a­tion times. 

• Dove Lake Tour has a min­i­mum book­ing age require­ment of 14 years of age.

Chil­dren and Infants

• Chil­dren aged 4 – 7 trav­el­ling on a Pub­lic Day Tour must be seat­ed in an allo­cat­ed seat and wear a seat belt.

• Chil­dren aged 4 years and up to 14 years; stan­dard fares apply.

• Infant 0 – 4 years; no book­ing fee applies; no cater­ing is pro­vid­ed for this fare.

Cour­tesy Hotel Pick Ups

• Launce­s­ton CBD only for Cra­dle Moun­tain Day Tours at select loca­tions only — please see the tour listings.

• Pas­sen­gers must be ready to depart 10 min­utes pri­or to the spec­i­fied depar­ture time as coach can­not wait or return for late pas­sen­gers due to scheduling.

• Please wait in recep­tion or out­side hotel 10 min­utes pri­or to pick up time.
• Pick-up times are approx­i­mate and may vary due to traf­fic or oth­er unfore­seen conditions.

Trav­el Insurance 

• Trav­el insur­ance is recommended. 

Indemnity/​Limitation of Liability

McDer­mot­t’s Coach Group:

• has no lia­bil­i­ty for any act, omis­sion, or default, whether neg­li­gent or oth­er­wise of any des­ti­na­tion or third party.

• will not be liable for loss or dam­ages aris­ing out of the delay in depar­ture or delay of services.

• will not be held liable for loss or dam­age to any lost prop­er­ty which has been lost dur­ing the dura­tion of the char­ter or tour service.